The age-old fear most IT professionals have towards implementing open source solutions has to do with the usual lack of documentation and support. PLAINBLACK has replaced that fear with the documentation and support that exceeds most non-open source product offerings. Most people can see that open source makes sense, considering budget limitations. PLAINBLACK helps make the open source implementation concept a feasible reality. --Ron Sarver, Director of Information Services, Troy Community Consolidated School District 30C